Frequently Asked Questions about Locksmiths in Melbourne – FAQ

If you’re looking for Locksmiths in Melbourne amongst the pandemic, look no further than Five Star Locksmiths. Our expert team is hard at work to keep your residence and commercial business safe and secure in these uncertain times. We’ve gathered up a few Frequently Asked Questions below to help answer any questions you may have about calling a locksmith to your property.

1. Will I still be able to hire a mobile locksmith in Melbourne during COVID-19?

Yes, our locksmiths are still working during COVID-19. We know that lockouts, broken or worn locks, and other security emergencies are always unexpected. Which means that your need for a professional locksmith can happen in the best or worst of times. Our goal is to keep you and your loved ones or commercial business safe. To ensure this, our mobile locksmiths are continuing to work while practising the proper precautions to keep everyone safe and healthy.

2. Will calling a locksmith in Melbourne cost more during the pandemic?

Our prices have remained the same for all services. Rest assured, if you require our locksmith services, we will provide the same level of service and professionalism we always have, at no additional cost to you. Our goal to protect you and your family does not change, nor does our prices.

3. Do you have any different hours for your mobile locksmith Melbourne services?

Our hours have not changed. If you require servicing or replacing of locks, we can assist you during regular business hours. If you require 24/7 Emergency lockout service, our expert team of locksmiths are spread throughout Melbourne. We’re just a quick call away from you safely accessing your home or vehicle.

4. Will my locksmith in Melbourne wear any PPE to protect myself and my loved ones?

Our locksmiths are taking all proper safety precautions. This may require wearing a mask, gloves or glasses. Your mobile locksmith also follows handwashing guidelines both before and after making a home visit. This is both to protect you as our customers and our teams own health and safety. You can rest easy knowing that our locksmiths are following all health guidelines while they service your home or commercial business.

5. Will my mobile locksmith still practice social distancing while in my home?

Yes. Our locksmiths follow the state guidelines which calls for social distancing of 1.5 metres. This is especially important as more people are working from home and staying home from school. With handshakes no longer a means of introduction, you can expect our locksmiths to maintain a distance from you and your family at all times.

Although the current environment calls for additional health and safety guidelines, one thing remains the same: our professional locksmiths in Melbourne are just efficient, affordable, and timely as ever. Should you have any additional questions about additional precautions our team is taking during COVID-19, or if you would like to enquire about the services we offer, reach out to our team. You can call us at 1800 348 378 or leave us an enquiry HERE.